We value your privacy. All personal data we collected will be held with the utmost care, will be used and processed fairly and lawfully while in our possession or custody. We assure all our customers that we would be accountable for our organization's compliance with our Privacy Policy. If you have any questions at all about our privacy policy, please email us at service@komiyo.com.

• We will never give, lease, sell or otherwise disclose your personal information. However, in order to faciliate flowe delivery, we may pass some information (i.e. name) to delivery team.

• In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with us, we will ask you for some relevant information, including:
  Your name
  Email Address
  Mailing Address
  Phone Number(s)
  This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with Komiyo. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.

• We endeavor to keep our information accurate and up to date. Once you have registered online with Komiyo you can check the information we store for your account by visiting our website and logging-in. By accessing ¡°My Details¡± you can amend any inaccuracies through this facility.

• As part of our customer service offering we provide a regular email newsletter service. This service brings to you details of monthly special offers and product promotions as well as information on new products.If you wish to subscribe to our newsletter service please send an email to service@komiyo.com stating your request.

• We strive to only send promotional e-mail to those who want to receive it. If you wish to opt-out of this service, please access the "Unsubscribe" link that is available on all promotional emails. You can subscribe again at any time by following the procedure above.

• Cookies assign a unique identification to your computer and store the details on your hard drive via a facility in your web browser. The cookie does not contain any personally identifying information but does permit our website to recognize you each time you return to the Serenata website. On arrival your cookie then ¡®handshakes¡¯ with our system, which identifies you and makes it faster for you to log in.

• We take the security issue very seriously. Our online ordering system is based on the SSL 128 bit encryption standard. Provided you are using an SSL-compliant browser such as Netscape's Navigator or Microsoft's Internet Explorer, you'll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information.

• We may update this privacy policy at any time by posting the amend terms on http://www.komiyo.com.cn, all amended terms shall automatically be effective 30 days after they are initially posted on http://www.komiyo.com.cn. We will notify you about significant changes in the way we treat personal information by sending a notice to your email.